Counseling and Wellness Services (CWS) can help with any mental health concerns you might experience, including stress, anxiety, alcohol or drugs, eating, depression, family issues, suicidal thoughts, and more.

We offer virtual individual counseling, group counseling, wellness workshops, referrals, and long-term psychiatric medication services. Except for psychiatric services, they are provided at no cost.

No problem is too big or too small: Callchat, or “stop by” during virtual drop-in hours — or make a virtual appointment today.

Virtual Counseling and Wellness Services

Counseling and Wellness Services are now available virtually (via Zoom or phone). If you need assistance or need to speak with a counselor, call (212) 443-9999. All students who need counseling services will be seen.Tips and Resources to Maintain Your Mental Health During COVID-19

Please do not visit in-person.

If you need to speak to a counselor, but don’t have an appointment, call (212) 443-9999 to arrange a Virtual Drop-in.


Counseling is a professional relationship that helps you clarify issues, discover your true wishes and feelings, and deal effectively with problems. Virtual counseling is available on a short term or drop-in basis. For longer-term treatment, referrals to off-campus providers are available.
Virtual Counseling AppointmentsVirtual Drop-in Counseling HoursCounseling FAQ

Wellness Workshops

Wellness Workshops (previously called “Toolkits”) are free and confidential classes held via Zoom throughout the semester on a variety of topics — including insomnia, public speaking, anxiety, biofeedback, and more. Some meet once per month, while others meet more frequently.


Weekly groups offered via Zoom provide an opportunity to connect with others going through similar challenges. Group sessions are free and confidential.


Psychiatric medication services are available virtually if you require assessment and treatment with psychiatric medications. CWS professionals will work with you to determine the best course of treatment for you.


CWS offers free, non-judgmental, and confidential virtual assistance to NYU students who have concerns related to their use of alcohol or other drugs. Learn about services for students in recovery, including the SAFE Program.

Wellness Exchange

The Wellness Exchange is your greatest mental health resource at NYU. Call the 24-hour hotline at (212) 443-9999, chat via the Wellness Exchange app anytime, make a virtual appointment, or drop-in during virtual drop-in hours to speak with a certified counselor about any day-to-day challenges or health concerns.

Please do not visit in-person. If you need assistance, please call (212) 443-9999. At this time, it is not advisable to visit a medical facility unless absolutely necessary.

Contact Us

Phone: (212) 998-4780

Meet Our Team

Confidentiality Policy

Authorization Form for Release of Counseling Information (PDF 1.5 MB)

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Additional Details

  • Resource Type:Virtual Help
  • Elegibility:New York University Students Only